Recommendation for Muir & Associates:
“I own and operate what is considered a ‘local institution’. It is a 24-hour New York Delicatessen and has been open for business for 40 years. Prior to hiring Muir & Associates, the business suffered a major setback which severely affected every aspect of the operation, from loosely managed bookkeeping to high employee turnover, to non-existent inventory controls, and recipe inconsistencies. As a result, the reputation of this beloved restaurant went down the tubes.
When I took over the ownership and operations three months ago, the prospect of turning the business around was overwhelming. I hired the Muir & Associates team, and it was a boot-camp for three months. They provided me with knowledge and support on every level.
The kitchen procedures and recipes are now producing a consistent product. By identifying the A and B players of my staff and terminating the C players, I have employees who are happy and working as a team. Inventory is maintained weekly and monthly which allows me to maintain the correct industry-standard percentages. I am not bogged down with bookkeeping. The simple, yet, ‘to the penny’ reconciliation procedures are easy to understand and manage.
I can say with absolute certainty that I could not have accomplished any of the above if I had not retained Muir & Associates as my consulting team.”
~ Colleen Strong, President, Littlejohn’s Restaurants.LLC